Shipments and returns
SHIPPING
We will try our best to ensure timely delivery of your order but
it may be delayed due to unexpected circumstances.
UPS Ground
We offer a flat rate of $7.00 (U.S. only, excludes Alaska, Hawaii, U.S. Territories and APO boxes)
A physical street address is required for delivery.
Free UPS ground shipping on orders of $50 or more (U.S. only, excludes Alaska, Hawaii, U.S. Territories and APO boxes)
P.O. Box, Alaska, Hawaii, APO/FPO and US Virgin Islands
USPS priority service only
We offer a flat rate of $7.00
Free USPS priority shipping on orders of $50 or more
Hazardous Materials (HAZMAT) including aerosols and alcohol-based products (e.g., Eau de Toilettes and Aromatherapy pulse point sprays) can’t be shipped to Alaska, Hawaii, APO/FPO and US Virgin Islands.
2nd Day Air and Next Day Air
A physical street address is required for delivery.
For over night shipping, please call us at 888-376-3381 and place an order directly with our office.
Hazardous Materials (HAZMAT) including aerosols and alcohol-based products (e.g., Eau de Toilettes and Aromatherapy pulse point sprays) can’t be shipped to Alaska, Hawaii, APO/FPO and US Virgin Islands.
International Shipping
Sorry, we do not ship outside of the US.
We ship to the contiguous 48 U.S. states, Alaska, Hawaii and Puerto Rico only.
Shipping to Canada, other international destinations and U.S territories (Guam and the US Virgin Islands) is unavailable at this time.
Please contact maroma@maromausa.com for more detail.
RETURNS & EXCHANGES
Please contact us immediately if you are not completely satisfied with our products.
888.376.3381
maroma@maromausa.com
Notify us of any return or exchange within 10 days of the arrival of your order.
Please inspect your order carefully for any possible damage during shipping.
We will replace any damaged or defected items at our cost.
If you are returning items for any other reason, the customer is responsible for return cost.
When returning products, please use insured couriers with tracking services and include the original packing slip.
Ship return items to:
360 NE 80th St.
Miami, FL 33138